Make accessories more available from other shops

The only reason I don’t buy all accessories for both the ai ultra and the vacuglide 2 is that the shipping isn’t fully discreet when shipped from the US. I live in the UK and it would be great if the accessories were available to buy from websites such as lovehoney, Anne summers, simply pleasure and bondara. They sell the machines but not the accessories atm, please make this happen! :crossed_fingers::folded_hands:

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Am waiting my package today is really not discreet ??

I believe the packaging if shipped overseas has to say what it is on it to clear customs. I think it says something like male massager or male massager accessories. So it’s not fully revealing but it’s easy to guess what it is.

That’s why I dont buy anything that isn’t from lovehoney or somewhere else in the UK as their packaging is 100% discreet

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We ship in plain brown boxes from our US warehouse with DHL.The customs paperwork only describes the items generally, meaning it doesn’t say something like “sex toy.” It may say something like “sleeve” or “massage machine,” etc.

The customs paperwork is inside a plastic envelope on the side of the box, so nothing is visible on the box that would allow anyone to know what is in the box. If someone dug through the paperwork associated with the box, they would obviously find out what it is, because it is a legal requirement to include the customs paperwork with the product.

We never have issues regarding discreet shipping internationally.

Ahh right, thanks for clarifying that! Do you offer the parcel to be delivered to a locker/amazon locker or something?

I wouldn’t want anyone i live with to see and open it lol

Having said that, are there any plans to make the accessories more available in other stores/websites in the UK?

We ship internationaly with DHL, and my Googling says DHL cannot deliver to Amazon lockers, because they are not Amazon or an Amazon delivery partner. DHL Packstations, yes. Other types of box addresses, I am not sure.

Regarding more UK retailers and our accessories we can speak to our UK distributor about this.

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